Effective Date: July 17, 2020
1. Your Agreement
The Juva mobile application, software, design, servers, data, user input, content and associated services (collectively “Software and Services” or “App”) and the website available at juvahealth.com are owned and operated by Juva Health Inc. (“Juva”) and are licensed to you in accordance with the terms of this End User License Agreement (hereinafter “Agreement”).
YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE A DUTY TO READ THIS AGREEMENT BEFORE YOU INSTALL AND RUN THIS APP ON YOUR MOBILE DEVICE. YOUR INSTALLATION, USE, OR OPERATION OF THIS APP CONSTITUTES YOUR MANIFESTATION OF ASSENT TO AND ACCEPTANCE OF THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU ARE EXPRESSLY PROHIBITED FROM USING THE APP AND MUST TERMINATE YOUR USE OF AND UNINSTALL THE APP IMMEDIATELY. THIS AGREEMENT DOES NOT REPLACE BUT IS IN ADDITION TO ANY ITUNES AGREEMENT REQUIRED BY APPLE IN ORDER TO DOWNLOAD AND USE THE APP.
Juva and you both acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of the Agreement, and that, upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement against you as a third party beneficiary thereof. Juva and you both further acknowledge and agree that this Agreement is between us only, and not Apple, and that maintenance and support, warranties, product claims, intellectual property infringement disputes are not the responsibility of Apple.
Juva reserves the right, in its sole and absolute discretion, to discontinue the App or to modify, change, replace, or discontinue this Agreement. If Juva modifies, changes, or discontinues the terms of this Agreement, the Effective Date, located above, will change. Your installation or use of the App after a change in the Effective Date of this Agreement constitutes your acceptance of and manifestation of assent to any modification, change, or replacement.
2. The Juva App
The Juva for Migraine App is a mobile application that offers relaxation techniques that can help people with headaches and other chronic illnesses. Our Software and Services were conceived, designed and made available to the public in order to help our users better manage their chronic health conditions.
MEDICAL INFORMATION DISCLAIMER: Your use of Juva’s Software and Services is purely for educational, informational, and entertainment purposes, and therefore use it at your own risk. It is not the intention of Juva to provide specific medical advice, including, at a minimum, diagnosis or treatment related to individual and/or specific medical cases, and medical advice will not be provided. Juva urges you to consult with a qualified doctor or physician for diagnosis and for answers to your health-related questions, physical or mental. The information should not be considered complete or up to date, nor should it be relied on to suggest a course of treatment for a particular individual. It should not be used in place of a visit, call, consultation or the advice of licensed doctor, physician or other qualified health care provider. If you have a medical emergency, contact your doctor or 911. Juva does not recommend or endorse any specific treatment, tests, physicians, products, procedures, opinions, or other information on the App. Your reliance upon any information provided by Juva on this App is solely at your own risk. Juva is not responsible for any personal, property or other loss, inconvenience or damage of any kind and as more fully set forth below.
App Security: You are prohibited from violating, or attempting to violate, the security of the App. Any violations may result in criminal or civil penalties against you, as well as the termination of your privilege to use the App, at Juva’s sole discretion. Juva reserves the right to investigate any alleged or suspected violations and, if a criminal violation is suspected, refer the suspected violation to the appropriate law enforcement agencies and cooperate fully with the investigations, including, but not limited to, the disclosure of any or all of your activities on or related to the App.
Your Account: Upon launching the App, if you do not already have an account, you will be prompted to create one. You may be allowed or required to create an account by using sign-on functionality provided by Apple or other social networks. You represent and warrant that the information you provide to Juva or that is provided to Juva on your behalf by the social network you use to sign into the App will be true, accurate, current, and complete upon registration and will ensure that this information is kept accurate and up-to-date at all times.
Your Log-In Credentials: You are responsible for maintaining the confidentiality of your log-in credentials and are fully responsible for all activities that occur through the use of your credentials. You agree to notify us immediately if you believe the confidentiality of your log-in credentials has been compromised or if you suspect unauthorized use of your account. You agree that we will not be liable for any loss or damage arising from unauthorized use of your credentials.
Social Sign-On: The App may allow or require you to register and log in using sign-on functionality provided by social networks, such as Apple or Facebook. You agree to abide by the social networks’ terms and conditions applicable to you.
Cancellation: As permitted under the terms of this Agreement, we have the right at any time for any reason or no reason to suspend or terminate your account, terminate this Agreement, or refuse any and all current or future use of the App without notice, refund, obligation, or liability to you.
Consideration: You understand and agree that this Agreement is entered into in consideration of your use of the App and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged.
We may charge you a fee (the “Fee”) for use of certain features of the App. The price for utilizing these features will be displayed on the App. Payments of those Fees will be governed by your app store’s terms applicable to in-app purchases.
Taxes and Fees: You are responsible for determining and paying the appropriate government taxes, fees, and service charges resulting from a transaction occurring through the App. We are not responsible for collecting, reporting, paying, or remitting to you any of those taxes, fees, or service charges, except as may otherwise be required by law.
No Refunds: You may cancel your account at any time; however, there are no refunds for cancellation. In the event that we suspend or terminate your account or this Agreement, you understand and agree that you will receive no refund or exchange for any unused time on paid features, any license or subscription fees for any portion of the App, any content or data associated with your account, or for anything else.
Third-Party Services: The information you see displayed in the App comes from a variety of different sources. The App may link to third-party websites or applications to facilitate its provision of services to you. You are responsible for evaluating whether you want to access or use them. If you use these links, you will leave the App. Some of these third-party websites may use Juva Content under license from Juva. Juva is not responsible for and we do not endorse any features, content, advertising, products, or other materials on other websites or applications, whether or not Juva is affiliated with those third-party websites. Through our use, we do not endorse the organizations sponsoring those third-party websites or their products or services. You assume all risk and we disclaim all liability arising from your use of third-party websites or applications.
Location-Based Services: Some of the features of the App may enable Juva to access your location in order to tailor your experience with the App based on your location (“Location-Based Services”). In order to use certain Location-Based Services, certain features of your mobile phone must be enabled, such as GPS, Wi-Fi, and Bluetooth, which enable Juva to identify your location through a variety of means, including GPS location, IP address, cell tower location, geo-fencing technology, or detection by physical on-location Wi-Fi or Bluetooth sensors, as available. To the extent your location is collected through Wi-Fi or Bluetooth sensors, those sensors, and the associated data services, may be provided by a third party, and you agree and acknowledge that the third party may access that information for the purpose of providing the data services to Juva. If you choose to disable any Location-Based Services on your device, you will not be able to utilize certain features of the App. By enabling Location-Based Services on your device, you agree and acknowledge that (a) device data we collect from you is directly relevant to your use of the App, (b) Juva may provide Location-Based Services related to and based on your then-current location, and (c) Juva may use any information collected in connection with the provision of Location-Based Services in connection with its provision of the App. PLEASE NOTE THAT LOCATION DATA MAY NOT ALWAYS BE ACCURATE, AND JUVA DISCLAIMS ANY AND ALL WARRANTIES RELATED TO LOCATION-BASED SERVICES.
Contact: By downloading and using the App, you agree that Juva, and our designees and agents, may contact you by any available means, including, but not limited to, by email
Service Provider: You acknowledge and agree that Juva is a service provider and will not be held liable for any costs or fees incurred by you through your use of the App, including but not limited to mobile carrier fees, SMS or other text message fees, or payment provider fees.
3. Your Warranties and Representations
You warrant and agree that you have the right, power, and legal capacity to enter into this Agreement and to adhere to the terms and conditions hereunder. You further warrant and agree that you are not prohibited from entering into this Agreement by any preexisting agreement. You warrant and agree that you are a human individual that is at least thirteen (13) years of age or older. If you are 13 or older but under the age of 18, you should review this Agreement with your parent or guardian to make sure that you or your parent or guardian understand it and allows for your use of the App. You agree to comply, in good faith, with the terms of this Agreement.
You represent and warrant that you are not bound by or a party to any arrangement or agreement, whether contractual or otherwise, that would prohibit you from downloading or using the Software and Services.
All users of the Software and Services further warrant the following:
Juva does not warrant or guarantee that compliance with this Agreement will be sufficient to comply with your obligations hereunder, under applicable law or with third party rights. Given the global nature of the Internet, you agree to comply with all laws and rules where you reside or where you use Software and Services. Software and Services is operated world-wide and Juva makes no representation that its Software and Services are appropriate, lawful, or available for use in your location. Juva does not offer Software and Services where prohibited by law.
4. Limited License Grant
The App and related materials, including but not limited to any text, names, marks, statistics, graphics, photos, images, sounds, music, videos, software, scripts and interactive features, as well as its associated data and services generated by us, is the property of, owned by and licensed through Juva. Juva grants you a limited, non-exclusive, royalty free, non-sublicensable, non-transferrable, and non-assignable license to install and use one copy of the App in executable object code form to be used on a single mobile or portable device for non-commercial, personal purposes.
You acknowledge and agree that you are prohibited from copying, making derivative works of, modifying, publicly performing, publicly displaying, streaming, exploiting, broadcasting, decompiling, adapting, distributing, reproducing, republishing, scraping, transmitting, selling, posting, or hacking the App, in whole or in part, without the prior written consent of Juva.
You are hereby prohibited from using the trademarks, service marks, design marks, and logos of Juva, or any colorable imitation thereof, or any mark not owned or licensed by you, including, without limitation the terms “Juva” or the logo, as an indicator of source, as a part of a domain name, or in any way that is likely to cause confusion without the prior written consent of Juva. The App is subject to all intellectual property laws, including but not limited to trademark, copyright, patent and other privacy and proprietary laws. All trademarks, images, copyrights or rights of publicity displayed in connection with your use of the App are the property of their respective owners.
You are prohibited from using the App for any use not explicitly stated in this Agreement, absent separate written agreement signed by Juva and you pursuant to a binding agreement. Such unauthorized uses may include:
5. User Generated Content
Juva may provide you with the ability to submit user generated content to the Software and Services, which may include but is not limited to text, ratings, reviews, comments, photos, videos, audio, instructions, activity data, weight, health status, mood and other content (collectively “User Generated Content”). Except as otherwise licensed herein, you own all rights in and to your User Generated Content.
You acknowledge and agree that you are solely responsible for any User Generated Content that you submit to the Software and Services. You warrant that you are the exclusive owner of all right, title, and interest in and to any User Generated Content that you submit to the Software and Services and that you have the right to license and/or convey all right, title, and interest in and to the User Generated Content free and clear of any and all claims, liens, or encumbrances. You warrant that any User Generated Content that you submit to the Software and Services will not violate the rights of third parties, including, but not limited to, trademark rights, copyright rights, and rights of publicity and privacy, or violate any applicable law, statute, ordinance, treaty, or regulation, whether local, state, provincial, national, or international.
6. Terms and Conditions of Third Parties
You agree to comply with all terms and conditions of any third party whose software or services are used in conjunction with the App, including but not limited to any vendor which provides access and download services (i.e. iTunes), any network provider (i.e. AT&T, Verizon), any service provider, any platform provider (i.e. iOS) or any hardware manufacturer (i.e. Apple iPhone).
Third Party Software
The software you download consists of a package of components, including certain third party software (“Third Party Software”) provided under separate license terms (the “Third Party Terms”), which can be found in the documentation for the App or the applicable help, notices, about, or source files. Your use of the Third Party Software in conjunction with the App in a manner consistent with the terms of this Agreement is permitted, however, you may have broader rights under the applicable Third Party Terms and nothing in this Agreement is intended to impose further restrictions on your use of the Third Party Software.
7. Contests and Endorsements
Juva may, from time to time, conduct contests (hereinafter “Contest(s)”) through the Software and Services that may reward users in some way. Contests are void where prohibited by law or regulation, and by participating in Contests you warrant and agree that your participation in Contests will not violate any law, regulation, or statute. All international, federal, state, and local laws and regulations apply.
NO PURCHASE IS NECESSARY TO PARTICIPATE IN A CONTEST HELD THROUGH THE SOFTWARE AND SERVICES.
Juva may, at its sole discretion, provide you with a Reward you for uploading your User Generated Content. By uploading your User Generated Content photographs, you warrant and agree that you will comply with all state and federal laws or regulations applicable to advertisements and endorsements, including but not limited to the FTC’s false advertising regulations located at 16 CFR Part 255.
8. We Do Not Endorse Any Product or Service
Juva may allow advertisers to display advertisements within our Software and Services. However, Juva does not endorse or recommend any commercial product, process, or service, including unrelated third party data generating sources. The views and opinions of users, contributors, and others expressed on this Software and Services do not necessarily state or reflect those of Juva and are not intended to be used for advertising or product endorsement purposes.
9. Section 230 of Communications Decency Act
You acknowledge and agree that Juvais an interactive computer service provider under Section 230 of the Communications Decency Act. Though Juva may edit, remove, or control the content displayed through the Software and Services and provided to aid in the operation of its App, you agree that Juva will not be considered an information content provider and will not be held liable for the republication of defamatory or tortious content created by third parties, whether through the Software and Services or otherwise. Juva may, within its sole and absolute discretion, remove any User Generated Content for any reason and for no reason at all.
10. COPPA Compliance
The Software and Services is not directed to persons under the age of eighteen (18) and Juva will not knowingly collect personally identifiable information from children under the age of eighteen (18) absent the requirements set forth in this Agreement. If Juva inadvertently collects personally identifiable information, Juva will delete the personally identifiable information in accordance with its security protocols, upon notice.
Juva encourages its users to submit comments, suggestions, and error reports to Juva using feedback function (in Settings) or the website. You acknowledge and agree that any feedback submitted to Juva, including, but not limited to, any intellectual property or other proprietary information contained within that feedback, will become the exclusive property of Juva. You agree to assign all right and title in or to any and all feedback that you submit to Juva and execute any and all documents necessary to assign your rights to any and all feedback to Juva upon Juva’s request, including but not limited to any documents necessary to perfect Juva’s rights in and to intellectual property or proprietary rights.
12. Disclaimer and Limitation of Liability
You acknowledge and agree that the content contained within the App will not be considered a representation to reasonably be relied upon and nothing within the App will be construed to create a duty of care in Juva or a warranty of any kind. You acknowledge and agree that Juva takes no responsibility for, is not obligated to monitor and cannot be held liable for all the information contained within the App as provided by you, third parties (including feed provider), User Generated Content contained within the App, information or websites linked to or through the App, information sent to Juva by third parties, and information intercepted by third parties. You agree to hold Juva harmless for any and all inaccuracies, omissions, errors, loss of data, corruption of data, failure of hardware, failure of the App, or misuse of the App.
JUVA PROVIDES THE APP ON AN AS-IS BASIS AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. YOU ACKNOWLEDGE AND AGREE THAT YOU USE THE APP AT YOUR OWN RISK AND THAT JUVA WILL NOT BE HELD LIABLE FOR ANY DEFECTS, ERRORS, OMISSIONS, BUGS, OR DOWNTIME. ANY ATTEMPT BY JUVA TO MODIFY THE APP WILL NOT BE DEEMED TO BE A WAIVER OF THIS LIMITATION OF LIABILITY. JUVA WILL NOT BE HELD LIABLE FOR ANY CONTENT CONTAINED WITHIN THE APP, ANY THIRD PARTY LINKS OR ADVERTISING ACCESSIBLE THROUGH THE APP, OR ANY CONTENT TRANSMITTED THROUGH THE APP.
JUVA WILL NOT BE HELD LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, PUNITIVE DAMAGES, SPECIAL DAMAGES, EXEMPLARY DAMAGES, INDIRECT DAMAGES, LOST PROFITS, LOST SAVINGS, BUSINESS INTERRUPTION, OR LOST INFORMATION ARISING OUT OF THE USE, WHETHER PROPER OR IMPROPER, OF THE APP, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. JUVA DOES NOT ASSUME RESPONSIBILITY FOR ANY ERROR IN, OMISSION OF, INTERRUPTION OF, DELETION OF, DEFECT IN, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, OR ALTERATION OF ANY DATA. YOU BEAR THE SOLE RESPONSIBILITY TO PROTECT AND BACKUP YOUR OWN DATA, NETWORK, HARDWARE, SYSTEMS, SERVERS, SOFTWARE, COMPUTERS, PHONES, AND SECURITY.
UNDER ANY CIRCUMSTANCES, YOU ACKNOWLEDGE AND AGREE THAT JUVA’S MAXIMUM LIABILITY UNDER THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT THAT YOU PAID FOR THE APP. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS LISTED IN THIS SECTION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
You agree to indemnify, hold harmless, and defend Juva, its officers, members, employees, agents, and directors from and against any and all claims, demands, causes of action, debts, liabilities, damages, costs, or expenses, including costs and reasonable attorneys fees, arising out of or in relation to your use of the App, your violation of a term or provision of this Agreement, or your violation of the rights of a third party. You agree that your obligation to hold harmless, defend, and indemnify Juva will survive the termination or failure of this Agreement and your use of the App. You acknowledge and agree that your obligation to defend Juva will not provide you with the right to control Juva’s defense and you expressly agree that Juva has the right to direct and control its defense regardless of your obligation to defend Juva.
You are expressly prohibited from assigning your rights or obligations under this Agreement without Juva’s prior written consent. Juva may assign its rights or obligations under this Agreement at any time, including but not limited to in a sale of the Juva business or in a sale of the App.
This Agreement constitutes the entire agreement between the parties relating to the subject matter of this Agreement and hereby supersedes all prior agreements, statements, or representations. This Agreement may only be modified by a writing signed by both parties or by Juva, who reserves the right to alter this Agreement and will notify you of any alterations so as to allow you to stop using the Software and Services if you do not agree to the alterations. Your use of Software and Services after any alteration signifies your acceptance of the terms and conditions of this Agreement and you are bound by them.
16. Choice of Laws and Resolution of Disputes
You agree that for all legal and non-legal purposes, the App is located in the United States of America (USA). You agree that the App does not give rise to personal jurisdiction over Juva in jurisdictions other than the USA. This Agreement will be interpreted under and governed by the laws and legal principles of the USA, without regard to its conflicts of laws principles or statutes.
YOU AND JUVA AGREE THAT ARBITRATION WILL BE THE EXCLUSIVE FORUM AND REMEDY AT LAW FOR ANY DISPUTES ARISING OUT OF OR IN RELATION TO THIS AGREEMENT OR CONCERNING THE VALIDITY, INTERPRETATION, BREACH, VIOLATION, OR TERMINATION OF THIS AGREEMENT. THIS ARBITRATION WILL BE HELD IN DELAWARE, USA AND WILL BE HELD IN ACCORDANCE WITH THE MOST RECENTLY EFFECTIVE COMMERCIAL ARBITRATION RULES. THE ARBITRATOR WILL DECIDE THE CLAIM ON THE BASIS OF THE LEGAL PRINCIPLES AND LAWS OF THE USA AND WILL HAVE THE DISCRETION TO AWARD ALL COSTS AND ATTORNEYS’ FEES. THE LOSING PARTY WILL BE REQUIRED TO PAY THE PREVAILING PARTY’S REASONABLE ATTORNEYS’ FEES. YOU AND JUVA AGREE THAT THE DETERMINATION OR AWARD OF THIS ARBITRATOR MAY BE ENTERED AS A JUDGMENT IN ANY COURT SITTING ANYWHERE THAT HAS JURISDICTION OVER THE SUBJECT MATTER OF THE DISPUTE. YOU AND JUVA AGREE THAT THE PARTIES WILL BE REQUIRED TO BE PRESENT WITHIN THE USA IN ORDER TO PERFORM THEIR OBLIGATIONS UNDER THIS AGREEMENT. YOU AND JUVA HEREBY AGREE TO SUBMIT TO THE PERSONAL JURISDICTION OF ANY SUCH ARBITRATOR OR ARBITRATION PROCEEDING.
Juva may, but is not obligated to participate in any dispute between users. IF YOU HAVE A DISPUTE WITH ANOTHER USER, YOU RELEASE JUVA FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES, KNOWN OR UNKNOWN. If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."
17. Additional Provisions
No waiver of rights under this Agreement by either party will be recognized unless made in writing and signed by the party to be charged. This Agreement is solely between Juva and you and will not confer any rights or remedies upon any third party, including third party beneficiaries. A finding that any term or provision of this Agreement is invalid or unenforceable will not affect the validity or enforceability of this Agreement. Any term or provision of this Agreement that is found to be invalid or unenforceable will be reformed to the extent necessary to make it valid and enforceable.
YOU AND JUVA AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES PROVIDED UNDER THIS AGREEMENT MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUED. FAILURE TO ASSERT SAID CAUSE OF ACTION WITHIN ONE YEAR WILL PERMANENTLY BAR ANY AND ALL RELIEF.
YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST JUVA ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS
Any notice under this Agreement or other contact must be sent via certified mail to Juva Health Inc., 816 Evergreen Point Rd #187, Medina, WA 98039, with a copy via email to: legal (at) juvahealth (dot) com.