Effective Date: July 17, 2020
Personally Identifiable Information (“PII”) is information that can be used to uniquely identify, contact, or locate a single person or can be used with other sources to uniquely identify a single individual. Juva collects PII from you only when you voluntarily provide it to us, as provided herein and above, or in instances in which you must provide such information to use features of the Software and Services. Juva may collect this PII from you through various channels, including, but not limited to, through your voluntary submission of information to the Software and Services, through requests initiated by you through the Software and Services, and through communication with third parties.
We may share PII with our parent, subsidiaries, divisions, and affiliates or as part of any sale, merger or acquisition. Your PII will not be sold to unaffiliated third parties without your approval at the time of collection, however, your non-PII may be. You agree to inform Juva of any changes to your PII, and protect the security of your username, password and PII.
Our primary goals in collecting information is to provide you with the product and services made available through the App, including, but not limited, to communicate with you, and to manage your registered user account, if you have one, and to improve the Software and Services. Here is the PII that Juva may collect from you:
Juva may collect non-PII from you through various channels, including, but not limited to, through your voluntary submission of information to the Software and Services, including the Website and/or App, through requests initiated by you through the Software and Services, and through communication with third parties.
Your computer, mobile device and browsing activities may also be stored through the use of various third party tools, such as Google Analytics, and through other sources permitted by law.
We may share non-PII with our parent, subsidiaries, divisions, and affiliates or as part of any sale, merger or acquisition. Your non-PII may be sold to unaffiliated third parties without your approval at the time of collection.
Here is the non-PII that Juva may collect from you:
In some cases, Juva may receive and maintain certain Personal Information from or on behalf of a HIPAA covered entity which is considered “protected health information” or “PHI” and is protected by federal and state laws. For example, we may receive PHI in the form of enrollment data from your employer’s health plan in connection with an offering for the Services.
When Juva receives PHI from a covered entity, Juva will use, disclose and protect PHI as required under its agreement with the covered entity. Under HIPAA, you may have certain rights relating to your PHI, such as the right to:
You may exercise these rights, if permitted under HIPAA, by contacting the covered entity that processes your PHI, such as your employer health plan, or by contacting Juva as described in the “Contact and Notices” section below.
Juva may use your personal information to provide you with the Software and Services, communicate with you, identify and fix problems with the Software and Services, update you on changes to the Software and Services, communicate with you concerning your account, if applicable, to complete a transaction you initiated, process payments, and to update you on Juva’s services offered through the Software and Services or the services of third parties.
You further authorize the following uses:
You understand and agree that Juva will not be held responsible for any third party communications sent by entities that Juva does not own or control or for any third party links (including advertisements). You are encouraged to review any third party privacy policies before utilizing any such third party service.
As noted above, Juva only stores limited information about you. The majority of your information is stored on your device and is subject to the security and privacy policies of your device and storage providers. If Juva is using a vendor, all data storage by the vendor is consistent with the vendor’s policies. All data storage by Optimize of your Personal Information may be stored and processed on computers outside the European Economic Area and, through your use of the Software and Services, you unequivocally consent to this. You understand and agree that Juva may continue to store your information after you cease use of the service or disable your use of, access to, or otherwise of the App.
Juva uses commercially reasonable and standard technology to help prevent against the unauthorized disclosure of your personal or personally identifiable information. Though it undertakes commercially reasonable efforts to protect your personal and personally identifiable information, no software or service is completely safe. Accordingly, you provide all such personal or personally identifiable information at your own risk.
Where Juva has obtained your consent, including when you choose to share your information via social media, email, etc.; where sharing or disclosure of your personal or personally identifiable information is necessary to provide you with the Software and Services and/or services associated therewith; where sharing or disclosure of your personal or personally identifiable information is necessary to share personal or personally identifiable information with Juva’s parents, subsidiaries, successors, assigns, licensees, affiliates, or business partners; where Juva has been purchased by a third party; where sharing or disclosure of your personal or personally identifiable information is necessary to respond to requests by government authorities; where your personal or personally identifiable information is demanded by a court order or subpoena; where sharing or disclosure of your personal or personally identifiable information is needed to protect the employees, independent contractors, officers, directors, members, users, or shareholders of Juva; and where sharing or disclosure of your personal or personally identifiable information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty. You understand and agree that Juva may specifically share your information with mobile service providers, or search engine providers, in order to complete the services offered through the Software and Services.
Juva may share or disclose non-private, aggregated or otherwise Non-PII in the aggregate with third parties, such as advertisers, licensees and content distributors.
If, at any time, you prefer not to receive communications from Juva, simply follow the unsubscribe options at the bottom of each such communication or contact us directly. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive our emails for up to ten business days as Juva processes your request.
California residents have the right to receive information that identifies any third party companies or individuals that Juva, has shared your personal information with in the previous calendar year, as well as a description of the categories of personal information disclosed to that third party. You may obtain this information once a year and free of charge by contacting Juva at the address below.
Juva ignores Do Not Track requests.
The Software and Services are not intended for or directed to users under the age of 18, and Juva does not knowingly or intentionally collect personally identifiable information from children under the age of 13 or other minors. Where appropriate, Juva takes reasonable measures to determine that users are adults of legal age and to inform minors not to submit such information to the Software and Services or in response to advertisements. If you are concerned that personal information may have been inadvertently provided to or collected by Juva, please contact us immediately so appropriate steps may be taken to remove such information from Juva’s database.