Frequently Asked Questions

Frequently Asked Questions

Juva for Migraine on your phone

How can a phone measure heart rate?

Amazingly, the camera in your iPhone is so sophisticated now it is able to detect the minute pulses of your blood as it flows in the veins in your forehead. This technology, called photoplethysmography, tracks your heart rate and breathing, and provides you with the data feedback you need to learn how to relax your nervous system and consequently prevent migraine.

Biomarkers

Which phones does the app work on?

Juva for Migraine will be available on iOS 13 and works on iPhone versions 8 or newer.

When will the app be available on Android?

We are aiming to incorporate additional device options and will update this page when they become available. Subscribe to our email newsletter to get all the latest app news and updates.

Do I need to turn my phone to Do Not Disturb?

Yes, we recommend that you turn off notifications during a session so you can concentrate on following the instructions of our clinical psychologist.

How to use Juva for Migraine

Where do I get the app?

The app is currently in beta testing and only a select few people who have a referral code can try it. If you have a referral code, you can download the Juva for Migraine app from the App store on your iPhone. (Look for the app with the blue heart.) Sign up using your Apple I.D. and launch the app. There will be a couple of screens explaining our policies and sharing some basic information about how it works. Then you can try two free biofeedback therapy sessions (“Intro to Biofeedback” and “Therapy Fundamentals”) to get a feel for it. To access all of the therapies and other features, you’ll need to sign up for a membership. There are a variety of subscription options to choose from.

How should I position my phone?

Place the phone wherever you can comfortably keep your face in view of the screen. You may want your hands free to feel more relaxed, so if you have a phone stand, that works well, or you can prop it up on a pillow or on a desk. The main requirement is that your face is in view so the app camera can record your vital signs.

When and how often should I use the app? Can I use it during a migraine attack?

Start using the app as soon as possible, when you’re having a good, migraine-free day or before a migraine begins. This will allow you to learn the techniques. Use it regularly, ideally four or more times a week. Biofeedback is most effective for migraine prevention (between attacks) not acute (during attacks). But some of the breathing or relaxation exercises may be helpful during an attack. Also, the current version of the app needs lighting to work effectively and some people prefer to be in total darkness during a migraine.

Can I do the biofeedback therapy anywhere?

Technically, the app will work anywhere your phone works, with or without an internet connection. However, to maximize your experience, we recommend being in a quiet space where you can be relax and focus.

See “Best Practices” for tips to optimize your results.

Can I use the app in conjunction with migraine medications?

Yes. In fact, regularly practicing biofeedback with relaxation training typically yields a 45 to 60 percent reduction in migraine or headache attack frequency, which is equivalent to the reduction achieved by many traditional oral migraine preventive medication. It’s a great alternative if, for example, you’re needing relief while waiting for medications to take effect or in situations where you may be unable to take certain types of medications, such as if you’re pregnant or breastfeeding.

Juva for Migraine Best Practices

To get the most out of your sessions, find a quiet room such as a bedroom or private office, where you’re unlikely to be interrupted for about 20 minutes.

Find a quiet place.

Tell family members you need 20 minutes of uninterrupted time. Put a “Do Not Disturb” sign on your door to minimize unwanted interruptions. Have someone else take responsibility for any children if possible, and if not, their favorite movie might buy you some much needed time. Silence your landlines. Put your phone on "Do Not Disturb".

Be in a well-lit area.

While you might prefer a completely dark room when you feel a migraine coming on, the app needs some light to best function. If you have a room with variable lighting, you might want to play around with lower light settings to find a good lighting balance.

Keep your face in view of your phone's camera.

The app can more easily track your vital signs if you can find a spot to slightly recline so that your head doesn’t move much. If you can’t recline, try to find a place to sit where you can be comfortable for 15-20 minutes.

Setting up Juva for Migraine

Avoid interruptions.

Ideally, you want to be uninterrupted for the duration of the session. However, you can pause the app if needed.

What if I need to pause my session?

Ideally, you are able to set aside 20 minutes to complete a therapy session. But, if you need to exit the app, that’s OK. You can always just launch a new session at any time.

Juva for Migraine Results

How long will it take me to master the biofeedback techniques?

Try to not set too many expectations. Instead, try to embrace the experience as an opportunity to learn and appreciate the benefits as they come. In this instance, setting goals could put additional, unnecessary stress on yourself that will make it harder for you to relax, learn and improve. Keep in mind that this is a completely new concept that may take some time to learn. Take your time, relax and allow yourself and your body to build on each new experience. We will let you know that you’re on the right track and will offer suggestions for improvements if needed.

How will I know it’s working?

After each session, you’ll see how much you were able to improve your vital signs. As you become more skilled at slowing your heart and breathing rates, you’ll be able to help yourself become more relaxed anytime and this has been proven to reduce migraine frequency.

How long until I feel better?

The short answer is, it varies. Some people will start to feel better after their first session. Others may need to complete multiple sessions to start to see the benefits. Regardless, we believe that anyone who takes the time to learn their own biorhythms can benefit from this type of therapy.

Is this app just teaching me to relax?

The short answer is no. Although you will likely start to feel more relaxed as you learn how to control your biorhythms, this is not a “relax and you’ll feel better” placebo. Changing your heart rate, blood flow and oxygenation are scientifically proven to decrease the frequency of migraine. Additionally, you can learn how to control these biorhythms to help you minimize and decrease your migraine pain.

Juva for Migraine is a real, tangible tool you can use to combat the root of the problem. We will help you learn how to become more in tune with your body and give it the support it needs to decrease your headache severity and frequency.

Biofeedback Therapy 101

What is biofeedback?

The word "biofeedback" literally means “feeding back” information about biologic processes such as blood pressure, breathing rate, heart rate, finger temperature and other bodily functions that we are not usually aware of. Biofeedback, or awareness of your body’s functioning, can be used for both awareness of activated or stressful states and for learning how to put your body into a healthy “relaxed” state.

Is biofeedback new?

No. Biofeedback was first established more than 30 years ago and has been accepted by the scientific and medical communities for many years as a treatment for multiple health conditions.

Troubleshooting and Support

Why doesn't the phone detect my face?

✔  Make sure your phone's portrait camera is facing you.
✔  Make sure you have good lighting.
✔  Make sure your face is in the center of the circle on the screen.
✔  Keep the phone steady.

Need help?

Please email support@juvahealth.com with any issues or concerns.

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© Juva Health Inc. 2020